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4.7/5

  • Strong mix of sportsbook and casino games
  • Accepts payments in Georgian lari
  • Wide range of games from renowned developers
  • Optimized for mobile use
  • Efficient customer service
  • Exclusively serves the Georgian market
  • The information on the website could be improved

New Players Only • 18+ • No minimum deposit.

Overview


  • Owner:
    Mars LLC
  • Established:
    2011
  • License:
    The Ministry of Finance in Georgia

Crystalbet

Crystalbet, a prominent name in online casino in Georgia, has been a go-to platform for gaming enthusiasts since its inception.The platform offers a rich variety of gambling options including a plethora of casino games, live casino experiences, and a comprehensive sportsbook, catering to a wide spectrum of gambling preferences.

Basic Information about Crystalbet

Casino and BookmakerCrystalbet
Websitehttps://www.crystalbet.com/
LicenseThe Ministry of Finance in Georgia
Established2011
OwnerMars LLC
LanguagesGeorgian, English, Russian
SupportChat, Phone, Email, Contact Form
CompatibilityWindows, Mac

Founded in 2011 in Borjomi, Georgia, Crystalbet quickly established itself as a prominent name in the Georgian betting landscape. Operated by Mars LLC and forming part of a larger gambling conglomerate, the brand has effectively carved a niche for itself with a dual-focus on comprehensive sports betting and an engaging casino experience. Licensed by the Ministry of Finance of Georgia, Crystalbet is headquartered in Tbilisi, catering predominantly to the Georgian market. It offers services in the local language and deals in the Georgian lari, making it highly accessible and tailored for local users. The platform is praised for its seamless integration of sportsbook features alongside virtual and live casino games, emphasizing convenience and the enhancement of user experience.

Website Overview

Crystalbet homepage.

Crystalbet ge website is designed for ease of use, available in Georgian, Russian, and English, facilitating straightforward navigation through its varied gaming sections such as Sports, Slots, and Live Casino. Each category includes clear rules and conditions to guide players. The interface features a classic design with a black background complemented by yellow and white accents, ensuring visibility even in bright conditions. The desktop version allows easy access to all main sections via the upper panel, enabling quick navigation with minimal clicks. In contrast, the crystalbet com mobile version, also multilingual, places the language selection at the bottom, making it less accessible. The default language setting is Georgian, which does not adjust based on the user’s location, potentially limiting its appeal to international visitors.

Regular Crystalbet Bonuses and Promotions

Crystalbet entices both new and seasoned players with a dynamic range of promotions tailored to various gaming preferences, including sports betting, slots, and table games. For starters, new registrants are greeted with a “Bronze” status, offering a 10% rebate on table game stakes in the form of VIP points, which can be redeemed for cash or tournament entries. Notably, the platform hosts a Spin the Super Wheel event, where players can win luxurious prizes such as apartments and high-end vehicles by participating in games across the platform. Daily promotions include a chance to win up to 200 free spins on Pragmatic slots, with a cashback system that compensates for non-winning spins. Moreover, the ongoing Triple Cashback promotion significantly boosts potential returns on bets, offering up to 300% refunds under specific conditions.

Game Selection

Crystalbet casino section boasts a diverse and vibrant gaming selection, ensuring players of all interests find something enticing. The slots category is particularly expansive, featuring games from 24 different providers including EGT, Microgaming, Playtech, Aristocrat, and Smartsoft. Among the slots you will find such popular titles as Gates of Olympus, Madame Destiny Megaways and Sugar Rush with freespins. Players can personalize their experience by adding favored games to a ‘favorites’ list, simplifying future access. The casino also excels in progressive jackpot slots, with substantial prize pools prominently displayed in Georgian lari.

Crystalbet casino slosts selection.

Beyond slots, Crystalbet live casino enriches the table game experience with options from Evolution Gaming and others, covering classics like roulette and baccarat, alongside popular regional games like backgammon. The minimum bets start as low as 0.10 GEL, appealing to casual players, while high rollers can venture up to 30,000 GEL bets for potentially large returns. Live dealer tables and real-time game statistics further enhance the immersive gambling experience, making Crystalbet a comprehensive destination for both traditional and innovative online gaming

Sport Betting

Crystalbet sports section offers a wide range of betting options, covering 30 different sports including soccer, hockey, basketball, and tennis, where each sport is detailed extensively. For top-tier events, bettors can choose from up to 2000 different betting markets. Additionally, Crystalbet com sport maintains a thorough archive that allows users to access and review lineups from past matches, enhancing their strategy and understanding of game outcomes.

Crystalbet sport.ge.

The platform also excels in the burgeoning field of esports betting, offering markets on popular games such as Dota 2, CS:GO, League of Legends, both iterations of StarCraft, Rainbow Six, and Call of Duty. Bettors have the flexibility to place wagers not only on major tournaments but also on select semi-professional events, providing a broad spectrum of betting opportunities within the esports domain.

Registration on Crystalbet

Here are the steps to create an account:

  1. Make sure you are at least 18 years old and agree to the platform’s terms and conditions, which include providing accurate personal information.
  2. Visit the official Crystalbet website and fill out the registration form. You will need to provide your first name, last name, nationality, personal identification number, date of birth, phone number, email address, and your chosen nickname and password.
  3. Activate your account by clicking the registration button and accepting the casino’s terms and conditions. This last step confirms your registration and entitles you to full membership at Crystalbet.
Crystalbet registration form.

You can also register via social networks such as Facebook or YouTube. Select the desired network and once authorized, your personal data will be automatically transferred to the Crystalbet ge database to create an account.

Registration and subsequent actions on Crystalbet are regulated by Georgian law, which guarantees the licensing, security and confidentiality of your personal data.

Banking Options

For deposits, players can choose from multiple methods including local Georgian banks such as Bank Georgia, TBC Bank, and Liberty Bank, as well as international options like Visa/Mastercard and e-wallets such as eMoney, WalletOne, and Webmoney. The platform supports transactions in multiple currencies, including EUR, GEL, and USD, providing flexibility for both local and international players. The minimum deposit required to begin playing is just 3 GEL, making it accessible for casual gamers. For withdrawals, options include Bank of Georgia, eMoney, Liberty Bank, TBC Bank, and Visa/Mastercard, with a minimum amount set at 5 GEL. This streamlined banking setup ensures that both deposits and withdrawals are convenient and efficient for all players.

Customer Support

The support service is available 24/7, and staff members are known for their courteous and proactive approach to resolving issues. Here’s a summary of the main contact methods available:

  • Phone: Customers can call the single service Crystalbet contact number +032 22 9 32 00. Note that this is a regular number and standard charges apply. Communication via phone is conducted in Georgian.
  • Email: For queries that may require detailed explanations or documentation, users can contact support at [email protected].
  • Live Chat: This feature is accessible directly from the website but is exclusive to registered users, offering instant assistance.
  • Feedback Form: Located in the Contacts section of the website, this form allows users to submit their concerns directly through the site.
Crystalbet contacts.

While phone support is available only in Georgian, the live chat and email support also cater to Russian and English speakers.

Locations of Crystalbet Facilities

For those who prefer in-person gaming experiences over online ones, Crystalbet offers around-the-clock access at most of its 30 branches. Here is a comprehensive guide to help you locate a Crystalbet branch in major Georgian cities:

  • Tbilisi: Vazha Pshavela Ave., 42/44
  • Tbilisi: Vekua St., 14
  • Tbilisi: Tsabadze St., 8B
  • Tbilisi: Guramishvili Ave., 50
  • Tbilisi: Baratashvili St., 2
  • Tbilisi: Marjanishvili St., 25
  • Akhaltsikhe: Kostava St., 33.
  • Batumi: Chavchavadze Ave., 16
  • Batumi: Gorgiladze St., 75.
  • Borjomi: Rustaveli St., 115.
  • Gardabani: Agmashenebeli St., 34
  • Gori: Guramishvili St., 1.
  • Gurjaani: St. Nino’s, 1.
  • Khashuri: Rustaveli St., 33
  • Kobuleti: Rustaveli St., 3
  • Kutaisi: Chavchavadze Ave., 67
  • Kutaisi: Paliashvili St., 29
  • Marneuli: Rustaveli St., 72
  • Poti: Farnavaz Mefi, 7.
  • Rustavi: Friendship Ave., 47a
  • Rustavi: Kostava St., 14
  • Samtredia: Rustaveli St., 27
  • Senaki: Rustaveli St., 166
  • Telavi: Chavchavadze Ave., 73 
  • Zestafoni: Chanturia St., 2
  • Zugdidi: Left bank, 1.

Sponsorship Activities

Crystalbet’s prominent role within Georgia’s gambling industry is not only marked by its widespread popularity and robust financial health but also by its significant contributions to various local events and programs. Crystalbet serves as the primary sponsor for the Kutaisi-based football club “Torpedo.”

Since 2019, the company has been a steadfast supporter of Georgian football, serving as the official sponsor of the National League (Erovnuli Liga). Over the course of their ongoing partnership, Crystalbet has committed over 2 million GEL to foster the development of both the Erovnuli Liga, Erovnuli Liga 2 and lower-tier leagues, including a notable expansion to sponsoring Liga 3 and Liga 4.

Their support extends beyond financial contributions, as evidenced by the active campaigns aimed at boosting the popularity of Georgian football. Crystalbet’s sponsorship strategy includes hosting televised lotteries featuring coveted prizes and actively promoting Georgian soccer through various engaging campaigns, including awarding standout players.

Moreover, Crystalbet’s influence permeates the entertainment sector, demonstrated by their sponsorship of the one of Georgia’s top television humor programs, “Men.”

Our Verdict

Crystalbet online firmly establishes itself as a premier gambling platform in Georgia, showcasing a comprehensive blend of vibrant casino games and extensive sports betting opportunities. Its dedication to maintaining robust security measures further elevates its appeal among local gamblers. The platform’s dominance in the Georgian market is underscored by its widespread popularity, a substantial and satisfied user base, and numerous positive testimonials.

Author casino-user